Privacy Policy

Welcome to JobWiz. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and usage for our beta platform.

JobWiz is currently in beta and operates on an invitation-only basis. By using our service, you agree to the collection and use of information in accordance with this policy.

Important: JobWiz is a beta service and may undergo significant changes. We will notify you of any material changes to this Privacy Policy.

2.1 Account Information

When you create an account, we collect:

• Email address (required for account creation)
• Name (if provided)
• Authentication credentials (encrypted)
• Beta invitation code
• Account creation and last login timestamps

2.2 Resume and Profile Data

To provide our resume editing and optimization services, we collect:

• Resume content (work experience, education, skills, etc.)
• Uploaded PDF resumes and documents
• Resume version history and edits
• Custom sections and formatting preferences
• Professional summary and objective statements

2.3 Job Application Data

When you use our job tracking features, we collect:

• Job posting URLs and descriptions (if saved)
• Application status and notes
• Company names and job titles
• Application dates and follow-up reminders
• Auto-fill data from browser extension (if used)

2.4 Usage and Analytics Data

We automatically collect certain information about your usage:

• Browser type and version
• Operating system
• Pages visited and features used
• Time spent on different pages
• Interaction events (clicks, edits, exports)
• Error logs and performance metrics
• IP address (anonymized for analytics)

2.5 Communication Data

If you contact us, we may collect:

• Support ticket messages and attachments
• Email correspondence
• Feedback and survey responses
• Beta testing feedback and bug reports

We use the collected information for the following purposes:

3.1 Service Delivery

• Creating and managing your account
• Storing and processing your resume data
• Generating PDF exports of your resumes
• Providing AI-powered resume optimization suggestions
• Enabling browser extension auto-fill functionality
• Tracking job applications and providing reminders

3.2 Service Improvement

• Analyzing usage patterns to improve features
• Identifying and fixing bugs and technical issues
• Testing new features with beta users
• Improving AI suggestion algorithms
• Optimizing performance and user experience

3.3 Communication

• Sending account-related notifications
• Providing customer support
• Sending beta program updates and announcements
• Requesting feedback on new features
• Notifying you of policy or terms changes

3.4 Security and Legal Compliance

• Protecting against fraud and abuse
• Enforcing our Terms of Service
• Complying with legal obligations
• Responding to legal requests and preventing harm

4.1 Storage Infrastructure

Your data is stored using Google Cloud Platform services:

• Firebase Authentication: Secure user authentication with industry-standard encryption
• Firestore Database: NoSQL database with automatic scaling and backup
• Cloud Storage: Encrypted storage for uploaded PDF files
• Data Location: United States (with global CDN)

4.2 Security Measures

We implement multiple layers of security:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Authentication: Secure OAuth 2.0 and email/password authentication
• Access Controls: Role-based access with principle of least privilege
• Monitoring: Continuous security monitoring and audit logging
• Regular Audits: Periodic security assessments and penetration testing

4.3 Beta Environment Notice

Important: JobWiz is currently in beta. While we implement industry-standard security measures, beta software may contain vulnerabilities that are discovered and fixed during testing. We recommend not storing highly sensitive information until our platform reaches general availability.

We use the following third-party services to operate JobWiz:

5.1 Google Analytics

• Purpose: Usage analytics and performance monitoring
• Data collected: Anonymized usage patterns, page views, events
• Privacy policy: Google Privacy Policy

5.2 Resend Email Service

• Purpose: Transactional emails (invitations, notifications)
• Data shared: Email address, recipient name
• Privacy policy: Resend Privacy Policy

5.3 Google Cloud Platform

• Purpose: Infrastructure (Firebase, Firestore, Cloud Storage)
• Data shared: All user data stored on our platform
• Privacy policy: GCP Privacy Notice

5.4 AI Services (Future)

We may integrate AI services for resume optimization. If implemented, we will:

• Only share necessary resume content for optimization
• Use services with strong privacy commitments
• Provide opt-out options for AI features
• Update this policy with specific provider details

You have the following rights regarding your personal information:

6.1 Access and Portability

• View Your Data: Access all your stored information through your account dashboard
• Export Data: Download your resume data and application history in JSON or PDF format
• Request Copy: Contact us for a complete copy of your personal data

6.2 Correction and Updates

• Update your profile information at any time
• Edit or delete resume content and job applications
• Correct any inaccurate personal information

6.3 Deletion Rights

• Account Deletion: Delete your account and all associated data from your account settings
• Data Removal: Request permanent deletion of specific data
• Retention: Some data may be retained for legal compliance (see Section 8)

6.4 Opt-Out Options

• Email Communications: Unsubscribe from non-essential emails
• Analytics: Use Do Not Track browser settings (honored by Google Analytics)
• Cookies: Manage cookie preferences in your browser

6.5 GDPR and CCPA Rights

If you are in the EU or California, you have additional rights:

• Right to be informed about data collection
• Right to restrict or object to processing
• Right to data portability in machine-readable format
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authority

To exercise any of these rights, contact us at support@jobwiz.biz

7.1 Types of Cookies We Use

We use the following types of cookies:

7.2 Managing Cookies

You can control cookies through:

• Browser Settings: Most browsers allow you to refuse cookies or delete existing ones
• Opt-Out Tools: Use browser extensions like Privacy Badger or uBlock Origin
• Do Not Track: Enable DNT in your browser settings

Note: Blocking essential cookies may prevent you from using some features of JobWiz.

We retain your data for different periods depending on the type:

8.1 Active Account Data

• Retained as long as your account is active and in good standing
• Resume data and job applications stored indefinitely
• Can be deleted at any time through account settings

8.2 Deleted Account Data

• Most data deleted immediately upon account deletion request
• Some data retained in backups for up to 90 days then permanently deleted
• Anonymized analytics data may be retained for platform improvement

8.3 Legal Retention

• Certain data retained longer if required by law or legal proceedings
• Audit logs and security logs retained for 2 years for security purposes
• Financial records retained for 7 years (if applicable)

8.4 Inactive Accounts

• Accounts inactive for 24 months will receive deletion warnings
• Data permanently deleted after 30 months of inactivity
• You can export your data before deletion

JobWiz is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@jobwiz.biz. We will delete such information promptly.

Our beta program requires participants to be at least 18 years old or have parental consent.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

How We Notify You

• Material Changes: Email notification at least 30 days before changes take effect
• Minor Changes: Updated "Last updated" date at the top of this page
• In-App Notice: Banner notification on your dashboard for significant changes

Your continued use of JobWiz after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree to changes, you may delete your account.

We maintain a version history of this Privacy Policy for transparency.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

For data protection inquiries related to GDPR or CCPA, please include "Data Privacy Request" in your subject line to ensure priority handling.